Digital Insurance Experience 2024
The study examines the digital offerings of 46 Swiss insurance companies based on a total of 300 criteria. Both traditional insurance and neo-insurance are reviewed. The study arose from the cooperation with the Institute for Financial Services Zug IFZ and Finnoconsult. Study only available in German.
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The Accessible Banking User Journey of 2025
Practical Impact and Challenges of the European Accessibility Act for E-Banking Services.
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Managed Cybersecurity Service
Our Managed Cybersecurity Service takes the task of fortifying your complex infrastructure off your hands.
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Digital Identity Consulting Factsheet
More and more data privacy and data access regulations, increasing cybersecurity requirements, and the need to adopt new technologies quickly but securely are all a challenge for the management of digital identities (IAM/IGA). Much is at stake, thus organizations need a clear plan on how to move forward.
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Co-Pilot for Contact Centers
Just as a copilot assists the captain with data and facts, a Co-Pilot IT solution in contact centers can provide valuable support for processing customer queries. Used correctly, conversational AI improves the customer experience and the everyday lives of employees.
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RAG: How to Get All the Right Answers
With retrieval-augmented generation (RAG), you can take the capabilities of generative AI to the next level. RAG helps large language models (LLMs) tap into additional data sources so that employees and customers can intuitively gather context-related and up-to-date knowledge.
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IFZ Conversational and Generative AI in Finance 2023
It is with great pleasure that we present the results of our latest study on conversational and generative AI in the financial sector. This study was made possible with the active support of the IFZ, Adnovum and Spitch. Study only available in German.
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IFZ Study «Future of core banking systems»
The study was created in cooperation with the IFZ, Adnovum and other partners. For this purpose, a survey of banks, interviews with representatives from banks, FinTechs, system providers, IT operators and consultants as well as a workshop with thirty experts were carried out. Study only available in German.
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Phishing Simulation Factsheet
Phishing simulations raise your employees' awareness of the threats and at the same time give you an overview of your organization's vulnerability. Start today and improve your resilience!
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SFTI White Paper – Cybersecurity
Application programming interfaces are at the heart of the digital world. An enabler for future cooperation models, they also come with certain risks. Luckily, these are manageable for financial institutions, as the Swiss Fintech Innovations’ white paper shows.
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