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Agents in the CSS Insurance Service Center now use an AI Co-Pilot to find information quickly

Agents can now ask questions about products, processes, and services via chat, and the Co-Pilot provides consolidated answers, including links to their sources

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Insurance

AI Co-Pilot at CSS Insurance

With the ISMS, VA can be confident that it meets the applicable security requirements.

A life insurance cooperative from medical doctors for medical doctors, Versicherung der Schweizer Ärzte adheres to high security standards.

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Insurance

ISMS for Versicherung Schweizer Ärzte

CSS relies on intelligent client dialog automation for more efficiency

To avoid long and unnecessary waiting times during peak hours, CSS tasked us with implementing an intelligent return-call solution for their contact center.

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Insurance

Conversational AI for CSS

Centralized and automated management of roles and authorizations

The modernized infrastructure grants major benefits regarding processing times and quality, traceability, and functionality

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Insurance

New Identity Management Infrastructure for Visana

Secure and convenient access to applications for more than 25’000 users

A state-of-the-art security portal that withstands even the most sophisticated threats without sacrificing operability or user convenience

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Insurance

Web Application Firewall and Single Sign-on for Helvetia

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