Business and Industry
Agents in the CSS Insurance Service Center now use an AI Co-Pilot to find information quickly
Agents can now ask questions about products, processes, and services via chat, and the Co-Pilot provides consolidated answers, including links to their sources
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Insurance
AI Co-Pilot at CSS Insurance
A comprehensive customer portal for fragrances, perfumes, and information.
The modern web app replaced the aging internal customer portal that employees often avoided due to its limited functions and outdated user interface.
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Business and Industry
A breath of fresh air for the LUZI customer portal
Data protection upgrade for Viscom Engineering
To prepare for the updated FADP, Viscom required an analysis of its processes and data security.
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Business and Industry
Data protection for Viscom Engineering
For cardossier, we operate and constantly improve a decentralized DLT-based P2P network
The decentralized cardossier platform, which stores all relevant information about a car’s history in a secure and reliable manner, is a true catalyst for digitalization
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Transportation and Logistics
Digital management of the life cycle of a vehicle
A revolution in the ordering and tracking of concrete deliveries
ConcreteDirect puts an end to paper-based and legacy systems and leverages the possibilities of cloud technology and mobile devices
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Transportation and Logistics
ConcreteDirect for Holcim
The key to tackling 300’000 telephone enquiries every year
Speech recognition combined with bot technology handles 20-30% of all enquiries and can answer callers’ questions outside of office hours
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Public Sector
Voicebot for the Aargau Road Traffic Office
A new level of customer convenience, service, cost, and quality management
LOGON is a management and monitoring system that covers virtually all operation areas of Holcim, from ordering to delivery to invoicing
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Transportation and Logistics
LOGON for Holcim Switzerland
