The mobile payment app from TWINT enables the customer to pay with his mobile device at the point of sale, to redeem coupons, to store customer cards, and to transfer money peer-to-peer.
Josephine Scherler
Former Head of Frontend, TWINT
The goal: To make the mobile payment app accessible to all users.
The process: Adnovum carried out accessibility and usability tests, documented the issues and supported TWINT in the implementation of the proposed solutions.
The result: The app is independently and successfully operated by a visually impaired or blind user. TWINT gained a comprehensive understanding of accessibility.
The mobile payment app from TWINT enables the customer to pay with his mobile device at the point of sale, to redeem coupons, to store customer cards, and to transfer money peer-to-peer. The loading of funds works via the direct binding of the bank or post office account, vouchers, LSV or DD procedures, or at the Postomat.
With its innovative app, TWINT promotes a faster and smoother shopping experience for both the customer and the retailer.
TWINT reaches and supports new users
Reduce the cost of support for the visually impaired and blind users by enabling them to interact with the app independently
Active participation in testing allows TWINT direct interaction and thus a deeper insight into the operation of the app
Increased usability and customer satisfaction for all users
